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Delivery

The shipping options may vary depending on the delivery address, what time you make your purchase and item availability. We offer free standard delivery on all orders and expedited delivery at extra costs. Please check the options at checkout.

Delivery options:

  • Standard Delivery (Free Within UK)

The estimated delivery time will be between 2-3 working days, depending on the delivery address. Deliveries are only made on working days.

We aim for next day delivery on orders placed between Monday and Friday.

The delivery times shown above may increase for Northern Ireland and remote areas.

We offer a variety of payments options. These include:

  • Visa
  • Mastercard
  • American Express
  • PayPal

All prices are including VAT - we always send a VAT invoice with every order in addition, a second copy will also be sent to your email address electronically.

Your purchase will be charged when your order is sent out. If you have paid by PayPal, the payment will be taken as you complete the purchase. Some banks may show both a pre-authorisation and the actual subsequent charge. This amount will be automatically released. If this does not happen, we recommend that you contact your bank to expedite the release of the pre-authorisation.

The security of the information our customers submit on theurbanlondon.com is one of our highest priorities. At theurbanlondon.com, we invest huge amounts of resources and use the latest technologies so that your payment details are processed in a secure environment. Our e-commerce platform has been awarded certifications for best practice when managing information, security, and complying with the Payment Card Industry Data Security Standard requirements, which verify that we follow the industry's strictest recommendations and standards to provide you with a purchasing experience in a private, integrated and secure environment.